Job Description

You will be responsible for providing front line reception and clerical support. Your principle duties will be to receive referrals into the department and ensure that they are added correctly to the ICE and PAS system. To greet patients as they arrive into the department, record their attendance on PAS and to ensure that all referrals into Cardiology are dealt with efficiently.
We are offering an exciting opportunity to join our rapidly growing service offering a wide range of investigations and clinics. It is essential that you currently have a consistent and reliable attendance record, the ability to move and handle and be professional in appearance. You will need to have good IT skills with a proven ability on basic systems.
We provide a service 5 days a week during 0800-1700hrs each day. Some weekends and bank holidays working is required.

• Previous Applicants need not apply
• Meet and greet the patients - good communication skills are essential
• Attend patients for their appointments
• Display excellent communication with patients and multi-disciplinary colleagues
• Clinical and note preparation
• Clinic coding
• Answering telephones. Replying to voicemails and emails
• Making, rearranging and appointing patients for investigations
• Must be organized and demonstrate the ability to priorities

Required Knowledge, Skills, and Abilities

The successful candidate must be able to work using their own initiative and as part of our multi-disciplinary team. They must show flexibility to the service. Organization skills and ability to work with interruptions is essential.

You are required to have excellent communication skills, both written and verbal, precise with detail and data collection and have the relevant keyboard skills, you must be able to understand, absorb and comply with procedures and make use of your own judgment in cases of importance. The ability to work on your own initiative and work without close supervision is essential.