Job Description

You will be expected to Input patient data on our system and register patients into the Unit. You will need to direct patients to other services within the hospital. You will also need to inform Qualified Practitioner/Nurse-in-Charge of any problems or unwell patients in the waiting room
You will need to undertake any administrative tasks within your capability as allocated by the Unit Lead/ Deputy Clinical Lead or the Practitioner-in-charge, to ensure the smooth running of the Unit.
Responsibilities

• To be front of house, greeting patients as they attend the Unit/other Disciplines.
• Input patient data on system and register patients into the Unit.
• Direct patients to other services within the hospital.
• Informs Qualified Practitioner/Practitioner-in-Charge of any problems or unwell patients in the waiting room
• To ensure and promote confidentiality at all times.
• Undertake any administrative tasks within your capability as allocated by the Nurse-in-charge, to ensure the smooth running of the Unit.
• Organizes delegated work effectively.
• To participate in training as required.
• To assist with audits as required.
• To participate in Performance and Development Review.
• To undertake other duties as may be required for maintenance of an effective and efficient service.
• Reporting back to the qualified staff any changes in the patients/families condition whilst in the waiting room.
• To make all necessary reasonable adjustments to enable all service users to achieve desired clinical outcomes and to communicate these to facilitate on-going care.
• Encourage / support service users to complete patient feedback

Required Knowledge, Skills, and Abilities