Job Description

We have full time permanent position available in our friendly Outpatients Department! This post will be subject to an Standard DBS disclosure.
The successful applicants will be based on Clinic Reception in the busy Outpatients Department.
Duties include: accurate data inputting, making appointments using the Hospital Information System, responding efficiently and effectively to telephone calls and liaising with staff in the clinic including Doctors, Secretaries, Nurses and any other relevant staff. Keyboard skills are essential; full IT training will be given. The role may be demanding at times.
Outpatient Department opening times:

• 8:00 am – 8:00pm weekdays
• 8:00 am – 5:00pm weekend

Required Knowledge, Skills, and Abilities

Applications are invited from enthusiastic, hardworking, self-motivated and committed individuals for the above position. Candidates must have previous experience within a clerical environment (previous NHS experience is desirable) and have excellent communication skills. It is important that the successful candidate has a pleasant and courteous disposition, a polite telephone manner with a flexible attitude towards the demands of this post.
The ideal candidate must be able to work as part of a team, use own initiative, be able to meet deadlines and work with all disciplines of staff. We are looking for a person who can work well under pressure and remain calm and confident in difficult situations. The successful candidate will work days, evenings and weekends on different shift patterns to meet the demands of the Outpatient Department service requirements.