Job Description

We're searching for an efficient Wholesale Operations Coordinator with great accuracy & attention to detail to execute the end-to-end operational activities of the wholesale channel, ensuring that all business needs are met and that our customers and partners receive a first-class service and experience.
WHAT YOU'LL BE DOING?

• Run and check allocations per customers, ensuring 100% fulfilment
• Raise stock shortfall issues with merchandising team
• Create, manage and update delivery schedules for customers/partners
• Manage timely shipment of stock to customers
• Manage customers PO's and agree extensions where required
• Send delivery schedules weekly to partners and directly to key customers
• Run weekly reports for your assigned territory detailing KPIs on delivery status
• Support us on creating weekly invoice forecasts
• Attend internal meetings relating to intake and stock
• Allocate and manage in season orders
• Liaise with Customers & DC on any special outbound requirements including booking in deliveries
• Provide data enrichment to key customers
• Onboarding new customers and ensuring timely set up with finance team
• Upload and ensure accuracy of forward season sales orders
• Implement end of season order changes (replacements, cancellations)
• Send in accordance with business policy, order confirmations to customers/partners
• Actioning returns ; providing authorization codes for DC receipt to ensuring credit worksheet is updated
• Track returns to ensure these are processed in a timely manner
• Set up line sheets/order templates for partners
• Place our requirements for new customers and service demands in season
• Support sales team during the sales campaigns

You will be entitled to an array of great benefits, some of which include:

• Hybrid Working
• Annual bonus opportunity
• Up to 33 days holiday per annum
• 2 extra (paid!) days off per year to volunteer in the local community
• 50% discount
• Healthcare cash plan and Life Assurance
• Interest free season ticket loan
• Pension Contribution

Required Knowledge, Skills, and Abilities

• Ideally 2-3 year’s experience in a multi-channel business that includes wholesale
• Strong numerical capability, accurate with good attention to detail
• Strong Excel and MS Office skills
• Proven analytical and problem solving skills
• Ability to proactively manage workload, prioritizing and delegating when necessary.
• Excellent written and verbal communication essential
• Strong team working skills, able to build positive cross-functional relationships
• Lots of initiative and good decision-making skills
• Candidate should be keen in progress their career in a growing company
• Information completed to high level of accuracy