Job Description

In this role you’ll support the Reception Manager in the operational running of the hotel reception. Your responsibilities will include managing the reservation system, responding to enquires and taking bookings, handling bespoke reservations requests, and coordinating the check in/out process.

You’ll be led by a super experienced General Manager alongside a large team of passionate & confident individuals. Made up of a team in the kitchen, on the floor, behind the bar and in the hotel.

Required Knowledge, Skills, and Abilities

You must have a minimum of one year’s hotel reception experience for this role. Knowledge of craft beer for this role would be desirable, but a willingness to learn if you don’t is essential. We’ve got all the tools (and the beer), you just need to be excited to learn. You also must be customer service focus centric, making sure every single experience a customer is absolutely stand-out.