Job Description

I'm looking for a receptionist to work from the Manchester office on a part time basis, hours are 08:00 until 14:00 Monday to Friday.

Duties & Responsibilities

• Provide an exceptional Customer Service experience to site residents and their guests,
  acting as a single point of contact
• Ensure guests are greeted & welcomed courteously and their needs are anticipated at all
  times
• Efficient guest registration and host notification with the ability to remember guest names
  and faces, assist guests with e-registration
• Issue passes in accordance with site security procedures and explain the HSE and
  evacuation procedures to each guest and non-resident visitors
• Maintain a presence not just behind the desk but also in front and around the lobby
  area ensuring a positive interaction with building users in all areas
• Ensure that all absences from the reception desk are managed so that the desk is never
  left unattended during operational hours
• Completion of the daily activity spreadsheets and shift checklists to promote the running
  of an efficient reception service
• Book taxis and cars for staff and visitors as required from the approved site suppliers.
  Administer the bookings for meeting rooms and inductions if required
• Competent in the use of relevant IT Systems

Required Knowledge, Skills, and Abilities

• Friendly and approachable
• Pc Skills
• Good communications
• Understanding customer needs
• Good at working under pressure
• Positive attitude