Job Description

The Housekeeping Office Coordinator is accountable for obtaining guest information that allows employees to create and deliver personalized experiences throughout the guests’ stay.

• Ensure safety of all keys held in the Housekeeping office and for the recording of any keys issued from the office
• Prepare rota, wages and attendance lists
• Receive reports from Housekeepers regarding rooms requiring urgent maintenance; inform Engineering and keep records
• Responsible for ordering of flowers for VIP’s and for replacements required for Suites
• Receive and co-ordinate all calls received by Housekeeping
• Type memos, letters etc. as and when necessary
• Guides and coaches staff
• Order baby-sitters for guests, as required
• Handle lost and found enquiries

Benefits

• Free meals on duty in our colleague restaurant
• Uniform provided and laundered complimentary
• 12 free nights per year of service across worldwide
• Discounted hotel stays across company not just for you but also your family and friends from the day you start!
• 50% discount on food and beverages when you dine as a guest at selected company
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across worldwide

Required Knowledge, Skills, and Abilities