Job Description

• Dealing with customer enquiries both by phone and face to face
• Booking appointments and updating and maintaining patient records
• Inputting patient information and maintaining records on company intranet IT database
• Opening and distributing post and general filing
• Liaising with various external health related agencies
• Scanning and photocopying of documents
• Liaising with the clinical staff for different tasks

Required Knowledge, Skills, and Abilities

• Good telephone manner
• Computer literate
• Good communication skills
• Excellent use of spelling and grammar
• Excellent attention to detail
• Good knowledge of IT packages including Word & Excel
• Good telecommunication and organizational skills
• Ability to work as part of a team
• Good time keeping skills

Required Personal Qualities

• Team player
• Willing to learn and use initiative
• Need to be punctual and reliable
• Mature attitude
• Discreet and confidential
• Professional
• Confident