Job Description

The successful candidate will join a small, friendly and supportive team. As a team we are the first point of contact for all visitors, parents, pupils and staff and provide administrative support to the whole school community. First impressions count and as the front of house we require someone who projects a professional and welcoming demeanor in our busy Reception area.

This role is varied, dynamic and very fast-paced. Excellent communication skills are essential as is the ability to work professionally under pressure to meet deadlines. An aptitude to operate flexibly within the changing needs of the school is also essential, as is enthusiasm, commitment and a willingness to play an active role in the life of the school. If you have an eye for detail, take pride in your work and have a ‘can do’ attitude we would like to hear from you.

You will work both as a school receptionist and within the busy school office delivering an excellent administrative service to the whole school community. The job holder will be part of a team of talented, committed and diligent staff, all of whom are aligned in their passion for ensuring that all pupils, parents, staff, visitors, Governors and Trustees receive a high quality service whilst ensuring Safeguarding measures are adhered to.

This job content provides a guide to, and general description of the duties and responsibilities of the role. It is not exhaustive and the job holder should be willing to undertake any Administration related tasks as may be reasonably requested by the School Office Manager.

Key Tasks

• Provide a friendly, professional and efficient first point of contact to all stakeholders contacting or visiting the school
• Ensure all sign in, security and safeguarding policies and procedures are complied with
• Ensure that all messages are dealt with in a timely and accurate fashion and, where relevant, relayed to stakeholders promptly
• Ensure the Reception area is tidy and presents a positive image to all stakeholders
• Distribute incoming and outgoing mail and deliveries
• Ensure that items delivered by parents for pupils are distributed
• Collate, record and communicate regarding lost property items
• Prepare and distribute Birthday and Christmas cards for pupils
• Stock control and ordering of stationery and reprographic supplies
• General reprographic duties, including the production of displays using Microsoft and Adobe products
• Produce and distribute appropriate signage around the school as required
• Collate and file documentation in pupils’ central files
• Provide support for Event days e.g. Carol Service, Feast Day, Open Day, etc.
• Ensure that all information is treated confidentially and have absolute discretion at all times, complying with the school’s data protection procedures
• Lunchtime supervision for pupils via a rota
• Ensure fire drills and fire evacuations run smoothly, efficiently and safely

Hours and Remuneration

Hours of work will be Monday – Friday 10:00am – 6:00pm during term time, 8:00am – 4:00pm during school holidays with occasional variations such as on Inset days.

Competitive salary commensurate with industry benchmarking and experience, a contributory pension scheme and a range of other voluntary benefits (see Employee Benefits below).

Benefits:

• Cycle to work scheme
• On-site parking
• Sick pay

Schedule:

• Monday to Friday

Required Knowledge, Skills, and Abilities

Education:

• GCSE or equivalent (required)

Experience:

• Office or Reception: 2 years (required)