Job Description

Due to growth, we have an excellent opportunity for a Property Administrator to join a busy and experienced Property Management team. The successful candidate will have office experience, working alongside colleagues to carry out administrative duties.
Working within our property management team, you will work closely with our Property Managers to ensure administrative support is provided and to assist with managing their diaries and meetings. The successful candidate will be based in our head office in Loughton, Essex.
Duties include but not limited to:

• Administrative support to Property Managers and the office team. Ensuring the office is effective and maintained as appropriate.
• Carry out general administrative duties including answering telephone, responding to queries from residents and contractors, responding to and compiling emails, typing letters as required.
• Updating BlueBox and Building Link with change of addresses, telephone numbers and/or email address where applicable.
• Dealing with Customer Service / Complaints as first point of contact.
• Arrange and facilitate meetings. Take meeting minutes where required.
• General Diary Management.
• Principle liaison with loss adjusters following any insurance claims. Recording and maintaining a schedule of open claims and see them to settlement.

The Benefits
As a family-owned business, we want everyone to feel at home from day one. In return for commitment, loyalty, and hard work, we offer benefits ranging from:

• 24 days holiday plus bank holidays
• Life assurance
• Private healthcare
• Matching contribution pension scheme
• Discretionary salary and bonus review
• Employee assistance programme
• Discounted gym memberships
• Discount portal
• Cycle to work scheme
• Volunteering
• Sponsorship of professional qualifications and accreditations

Required Knowledge, Skills, and Abilities

• Excellent communication skills (written & verbal).
• Team player willing to adapt in a challenging environment.
• Strong time management and organizational skills.
• Ability to work and multi-task in a fast paced, dynamic environment.
• Experience using Blue Box and Building Link would be advantageous but not essential.
• Previous experience within the Property Management sector would be advantageous but not essential.