Job Description

We are looking for someone to join the dynamic and friendly Rent Service Team in an Admin Assistant role for a period of 6 months. 

In this role you will:

• Support the team to ensure the rent accounting system contains up to date information on all tenant’s account(s), and properties.
• Record all payment receipts through the effective processing of Housing Benefit and individual payments received through Allpay, and other sources.
• To work with the Rent Service Coordinator to improve monitoring of rent accounts and provide admin support to the Rent Services Team.

What we offer?

• We hold Investors in People Gold accreditation – one of just 3% of Housing Associations to achieve this. 82% of staff who took part in the survey say company’s is a great place to work.
• We are committed to developing all of our staff via routes such as secondments, transfers and promotion. 
• Equality, diversity and inclusion are central to the organization’s values and how we work.
• We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves.

Required Knowledge, Skills, and Abilities

This role will suit individuals with:

• Experience in providing excellent customer service in a fast paced environment.
• Great communication and team working skills.
• Proficient experience of working to systems and processes.
• A willingness to work flexibly to support organizational demands.
• Strong administration skills, attention to detail and the ability to effectively priorities your own time and workload.
• Above all, we are looking for people with a proactive ‘can do’ attitude and a willingness to learn.