Job Description

• The role supports a regional Property Management team with various tasks
• Issue tenancy-related documents including check-in reports to tenants and landlords in accordance with regulatory requirements
• Booking checkouts in line with vacation dates, liaising with inventory companies and colleagues in branch and the Property Management team
• Receiving and logging checkout reports and issuing these to colleagues, tenants and landlords in accordance with regulations
• Keeping up to date records in our database systems in line with your job role
• Be responsible for updating utility companies, processing bill payments for landlords and liaising with our utilities support company to resolve any invoicing issues
• Reviewing and issuing current letting agent references to outgoing tenants
• Ensure Gas Safety Registration certificates and Electrical Installation Condition Reports have been received, and are filed and sent in line with legislation
• Be responsible for managing office operations such as printers, receiving and filing post, ordering stationary and managing department email inboxes
• Working together with your regional team, giving support by undertaking ad hoc administration
• Communicate with customers by phone, email and face-to-face, whilst maintaining company standards

Benefits include:

• Great compensation package
• Financial support in gaining qualifications
• Access to our company wide incentive schemes
• Gym membership discounts
• Cycle to work scheme
• Discounts on the High street – restaurants, retail, flights, and technology
• Life Assurance

Required Knowledge, Skills, and Abilities

• Experience with Microsoft programmes including excel and word
• Experience with a CRM system (ideally Radar), inputting data and running reports
• Excellent prioritization and time management skills
• Good at working in and supporting a team
• A great self-starter who can complete tasks independently and records actions taken
• Excellent attention to detail and accuracy