Job Description

• Support the functions of the reception desk and various clinics. This will include booking patients into clinics, making appointments, ensuring calls and enquiries are dealt with in a timely and professional manner.
• Undertake clerical duties: data inputting, photocopying, fax/emailing, collation of various documents and priorities activities effectively.
• Monitor and order adequate supplies of stationary as required by the ophthalmology department.
• Monitor the use of equipment and ensure any faults and breakdowns are reported to the appropriate department.
• Attend staff meetings
• Participate in the organization of in house learning and development events/courses.
• To recognize that this job description is not exhaustive and the post holder must maintain a flexible approach towards assisting in the general smooth running of the ophthalmology department, especially in times of absence (ie annual and sickness leave)
• Act at all times in such a way as to promote the learning and development function and the Trust Values in a positive manner.
• The post holder must at all times carry out his/her responsibilities with due regard to the Trust’s Equal Opportunities Policy.
• To be aware of the responsibility of all employees to maintain a safe and healthy environment for patients, visitors and staff and attend all relevant health and safety training.
• To ensure that all duties are carried out to the highest possible standard.

Required Knowledge, Skills, and Abilities