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Administration Manager
  • United Kingdom - Clwyd - Buckley -
1 year ago
Manager
Permanent
Job Description
  • Manage and lead Reception ‘from the front', ensuring their delivery through the supportive and motivational leadership of team, in line with customer requirements and to the agreed quality standards
  • Supervise Health & Safety for Room Operations, ensuring Health & Safety requirements are monitored within the team, in line with our policy & procedures
  • Assist the Room Operations Manager with integrating and planning hotel room booking administration, and to deputies in the lead role during her/his absence
  • Oversee day-to-day services Reception areas, and as required hotel room booking administration, in order that facilities are provided and services are delivered to the customer's requirements and to the agreed quality standards

Required Knowledge, Skills, and Abilities
  • Skills and knowledge in Customer care / service excellence
  • Experience in a similar role

Reference no: 95077

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