Job Description

This is a fantastic opportunity for someone passionate about people and culture and eager to start their career in HR. This role requires providing support to our Front Office as well as People, meaning the right individual will be comfortable operating in a multi-faceted role and managing multiple projects at once.

While you will have general administrative responsibilities that fall outside of the People team, we are committed to ensuring the success of your future in HR by providing you with the right line management, training, and hands-on experience. The People and Front Office Assistant is a first step towards becoming an HR Business Partner at JH, and we will also sponsor your CIPD qualifications (through to CIPD level 3) as part of your career development at JH.

Core responsibilities

• Triage HR-related email queries for our team, ensuring the right questions are put in front of the right person within the broader People team (including you if the question is related to basic HR policy)
• Responsible for all day-to-day administrative tasks, including: 
• Administering benefit schemes and coordinating information with third party benefits providers
• Maintaining employee files and records, training records etc.
• Supporting the creation of employment contracts and variation agreements or producing other written documents as required (e.g., leavers letters, salary changes etc.).
• HR diary management e.g., diarizing trainings, coordinating interview logistics for new candidates, etc.
• Ensuring new joiners have completed the requisite onboarding and training 
• Create a great place to work by
• Leading on the logistics for in-office events
• Complete regular Health & Safety assessments of our workplace 
• Other ad-hoc administrative duties deemed appropriate by the People Manager
• Help our teams and clients have great meeting experiences in our offices by ensuring meeting rooms are appropriately organized and stocked with food and refreshments 
• Greet clients when they come to our offices
• Answer all inbound phone calls to the office and redirect them to the appropriate individual or team within the office
• We receive a large amount of post and deliveries for the clients we work with, you will work with our office assistant to organize courier and collection services as needed
• Liaise with clients regarding office visits or postal services
• Ensure stationary and other supplies are appropriately stocked 
• Other ad hoc administrative duties

Required Knowledge, Skills, and Abilities

• Experience of managing and prioritizing a diverse workload, to meet deadlines and to work under pressure
• Confident and proficient in computerized systems (e.g., Microsoft Office); comfortable managing multiple email boxes and diaries 
• Strong written and verbal communication skills
• Able to work as part of a team and provide consistent support
• Attention to detail – able to produce high quality and accurate records, letters etc.
• Demonstrated ability to work with and handle sensitive and confidential data