Job Description

The role of the Business Support Officer is to work as part of a team to ensure Early Support practitioners secure better outcomes for children and young people from a wide range of services that are offered.

Duties to include:

• Processing referrals
• Data processing (input and retrieval) including service based IT systems
• Support to specific Service areas i.e Parenting Team
• SAP – producing orders and raising invoices
• Diary Management including room bookings
• Facilitating weekly Multi Agency Meeting including minute taking
• Petty Cash
• General administrative duties as required
• Responding to complex enquiries and signposting as required
• Customer service skills – reception duties
• Project support as directed

This job is subject to a DBS check at the appropriate level, please refer to the Job Description/Profile. A conviction may not exclude candidates from appointment but will be considered as part of the recruitment process.

Required Knowledge, Skills, and Abilities

We are looking for a motivated and committed individual who is organized and can priorities ever changing workloads. The ability to work flexibly and a ‘can do’ attitude is a must with good IT skills. To be familiar with several computer packages, in particular Microsoft Office and demonstrate business and administration skills to NVQ level 3.