Administrator
Full Time
Job Description
- To deliver first-line Student Support services on a face to face basis, by telephone and electronically
- To ensure that all enquiries are handled efficiently, effectively and sensitively
- To deliver front-line Reception services to customers
- To undertake a range of administration tasks to support front-line service delivery
- To contribute to training new and existing staff in relevant policies, procedures and systems, and to undertake the supervision of student employees
Required Knowledge, Skills, and Abilities
- Experience of working in a highly pressurized service environment, dealing with customers and handling a range of enquiries
- Experience of operating IT systems and using standard office applications
- Experiencing of undertaking administrative work
- Good general education including 5 GCSEs at Grade C or above in English or Mathematics
Reference no: 95240