Job Description

To provide administrative and secretarial support to two areas within our Corporate team. To demonstrate administrative competencies to the highest level. You will provide first-class administrative support to a department in London and possess a strong client service focus enabling you to interact well with both external and internal clients at all levels.

We place an important emphasis on the development and well-being of our people. We look to enable all of our employees to be the best they can be for them to deliver excellent client service. We provide a specifically tailored Learning & Development Programme for all staff in Secretarial Services, a structured induction programme for all of our new joiners, a buddy scheme, and offer excellent career development opportunities. Our Secretarial Services staff enjoy an inclusive and supportive culture.

Main Responsibilities

• Basic inbox management
• Basic diary management
• Call handling
• Assisting with matter openings/billing
• Client event co-ordination
• Meeting organization
• Basic marketing material creation
• Processing expenses
• Document production (in conjunction with our Document Services Centre)
• Organizing travel
• Inputting information into SharePoint site (basic)
• Document/letter (short) production
• Liaising with couriers
• Scanning (bills/expenses)
• Ad hoc printing

Our Operations function supports and manages the day-to-day operations of the Firm, providing expert and in-market support regarding office management, office services and facilities, real estate management, risk management, and secretarial and administrative services.

The key relationships of this role are with the department Fee Earners and Secretaries.

Required Knowledge, Skills, and Abilities

• High work standards
• Excellent writing skills
• Strong attention to detail
• Excellent organizational and problem-solving skills
• Ability to confidently deal with demanding situations, people, and requirements
• Ability to analyze numbers
• Strong document management skills
• Strong client service orientation
• Excellent working knowledge of Microsoft PowerPoint, Word, Excel, and online research tools
• Flexible and efficient work practices and ability to adapt style as required
• Ability to prioritize and work to tight deadlines and manage own workload
• Good communication skills, including the ability to liaise with people across the business
• Ability to work well both in a team and individually
• Keen to develop and use initiative