Job Description

To carry out administrative and other support duties in the department.

• General administration – stationery stock keeping, co-ordination of on-call service and helpline Rota
• Finance administration – ordering equipment, obtaining supplier quotations, invoice processing
• Service operations support – answering helpdesk phone calls, basic troubleshooting of problems, ensuring tickets responded to within SLAs
• IS programme and service support – logging and tracking service desk requests, perform updates of pages of the intranet
• Departmental safety coordinator
• Other duties as directed by line manager or Head

Required Knowledge, Skills, and Abilities

• GCSEs in English and Math or equivalent
• Previous work experience as an administrator/ PA/ office assistant
• IT literate and an experience of writing basic business documents
• Good time management, attention to detail, and good written and verbal communication skills