Job Description

You will be responsible for maintaining a high level of quality reception and administration duties. Experience of EMIS is highly desirable but full training will be provided. We are looking for a candidate available to work full time.

The post holder will complete the following duties:

• Update the appointment system.
• Respond to all queries and requests for assistance.
• Process prescription requests. Ensure correspondence, reports, results etc are scanned and coded correctly.
• Retrieve and refile records.
• Ensure that the consulting rooms are checked at the end of each day. Ensure all incoming calls are answered in timely way.
• Receive and make calls as required.
• Divert calls and take messages.
• Open up premises at the start of day and make all necessary preparation to receive patients.
• Secure premises at end of day.
• Compliance with all Practice procedures and policies.
• Willingness to undertake training appropriate to job description.
• Strict confidentiality.
• Ability to use own judgment, resourcefulness, common sense and local knowledge to respond to patients inquiries and requests.
• Excellent communication skills.
• Computer literate.
• A can do attitude.

You would be expected to work within the current rota. This post covers shifts might be between 7.00am – 6.30pm, with the expectation to cover when required for sickness and holidays. Ideally we would like someone with experience of reception / secretarial work, but full training will be given.

Benefits:

• Company pension

Schedule:

• Day shift
• Monday to Friday

Required Knowledge, Skills, and Abilities