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Operational Administrator
  • United Kingdom - Essex -
2 years ago
Administrator
Full Time
Job Description

We work to create a tax and welfare system which supports the government’s goals of deficit reduction, economic growth and fairness. In doing so, we look after high profile areas including personal taxes, labour markets, welfare, tax administration, pensions, and savings. 
The role is varied and exciting and gives individuals a fantastic opportunity to experience working at the heart of Government whilst also providing them with the opportunity to work alongside senior leaders. If you are organized, efficient and people-focused, then we would love to hear from you.
Responsibilities may include, but are not limited to:

  • Providing proactive, comprehensive operational and administrative support to one or more Deputy Directors and their teams, managing their emails; organizing their diaries, and taking responsibility to book their travel and meeting rooms.
  • Building strong, open and collaborative relationships with the business management team, to support with recruitment and training of new staff.
  • Coordinating correspondence such as Parliamentary Questions and Freedom of Information requests, ensuring they are responded to in a timely manner, and to a quality standard.
  • Proactively manage the Deputy Director or Director’s priorities and anticipate problems and risks, to provide suggestions for positive outcomes.
  • Take the initiative to provide cover to the wider business support team due to absence

Benefits:

  • 25 days’ annual leave (rising to 30 after 5 years), plus 8 public holidays and the Queen’s birthday (unless you have a legacy arrangement as an existing Civil Servant)
  • Flexible working patterns (part-time, job-share, condensed hours)
  • A Civil Service Pension which provides an attractive pension, benefits for dependents and average employer contributions of 27%
  • Onsite restaurant and coffee bar. The London office also offers a gym, showers and prayer room
  • Access to a cycle-to-work salary sacrifice scheme, season ticket advances and payroll giving
  • Access to a retail discounts and cashback site

Required Knowledge, Skills, and Abilities
  1. Managing a Quality Service - Deliver service objectives with professional excellence, expertise and efficiency, taking account of diverse customer needs.
  2. Working Together - The ability to build relationships with a diverse range of stakeholders to provide business support to the wider team.
  3. Making Effective Decisions – Use evidence and knowledge to support accurate, expert decisions and advice. Carefully consider alternative options, implications, and risks of decisions. To use own initiative and good time management to make effective decisions under pressure.
  4. Experience - There will be an opportunity for candidates to demonstrate how any previous experience they have align with the key accountabilities of the role.

Reference no: 95404

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