Job Description

The role purpose is to provide a first class professional and client focused reception service to internal and external clients and visitors, which supports business needs and vision.

Duties will include:

• Meeting and greeting clients and visitors to ensure a good first impression of the firm is achieved
• Booking meeting rooms and hospitality requirements via a computerized booking system
• Booking and setting up Teams connections, Zoom, video conferencing and Webex meetings 
• Dealing with queries and requests from internal and external clients and visitors at all levels
• Ensuring meeting rooms are clean and tidy and adequately stocked with stationary items
• Liaising with the catering team to ensure meals and refreshments arrive on time
• Ensure that meeting rooms are set up correctly with the correct equipment required
• Build a good working relationship with Property and Workplace, support and assist when required 
• Assisting with meeting room furniture set ups
• Setting up audio visual equipment and IT equipment
• Organizing taxis for clients and staff
• Booking parking
• Processing flower order requests
• Assisting clients/visitors with enquiries relating to directions etc.
• Report upwardly to the Reception Team Leader
• Build a good working relationship with Business Development and event teams
• Work closely with Property and Workplace
• Reporting cleaning jobs through the correct channels 
• Reporting maintenance jobs through the correct channels
• Read and understand the requirements of the firm's Health and Safety policy and ensure that it is applied appropriately

Working Hours and Wage:

35 Hours Per Week.

• Monday – 10.00 – 18.00
• Tuesday – 09.00 – 17.00
• Wednesday – 09.00 – 17.00
• Thursday – 10.00 – 18.00
• Friday – 09.00 – 17.00

Required Knowledge, Skills, and Abilities