Job Description

• Acting as the first point of contact for all visitors to the home
• Providing advice and support both face to face and over the phone
• Supporting the Home Manager and Administrator with clerical duties such as maintaining paper work and filing
• Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed

What’s in it for you?

• Comprehensive induction, on-going training and development, access to internal apprenticeship schemes
• Your DBS Check (£44) paid for
• Access to Wagestream - an app-based service that offers you the choice to be in control of when you access your earnings*
• 28 days annual leave (inclusive of statutory bank holidays)
• Hot meal provided on a 12-hour shift
• Refer a friend bonus scheme
• Uniform provided
• Health & wellbeing tools; including Be Me App, Healthy Minds, Gym Pass & discounted health assessments
• Shopping Discounts (via Xexec)
• Cash plan (after 18 months’ service) giving you the ability to claim on more everyday items such as dental, optical and private prescriptions

Required Knowledge, Skills, and Abilities

You’ve worked as a Receptionist before with experience in providing excellent customer service, you'll have a friendly manner both face to face and over the phone. With full Microsoft knowledge including Excel, customer services, administrational and telephone answering experience. Data entry, bookkeeping, payroll experience and online purchasing experience. Working on own initiative as a team member, communication skills, and punctual, You’re approachable and organized and have the ability to build strong relationships with our residents, their families and internal teams. Dedicated and efficient with an ability to handle a varied workload, but importantly, your caring attitude underpins everything you do - to make a real difference to people’s lives.