Job Description

• Manage incoming calls, mail, and other correspondence for the property manager team you support
• Manage outgoing mail for the property managers you support, including service charge application for payments and other communication.
• Produce Assignment Packs for the properties you support, deal with any queries that arise and escalate when necessary
• Prepare and file Confirmation Statements, Company Secretarial documentation including the changes to director appointments and share certificates.
• Process card payments for service charge application for payments, key fobs etc. as required by the residents from the properties in the team portfolio you support.
• Activate the process of placing service charge debtors into solicitors on overdue service charge accounts as directed by your property manager team.

Benefits include:

• Great compensation package
• Financial support in gaining qualifications
• Access to our company wide incentive schemes
• You will have access to a range of in person and online training programmes that will support you in your role and in your longer term career development
• Gym membership discounts
• Cycle to work scheme
• Discounts on the High street - restaurants, retail, flights, and technology
• Life Assurance

Required Knowledge, Skills, and Abilities