Job Description

Duties:

• Taking ownership of inbound enquires - taking accurate messages
• Providing customer service excellence at all times
• Delivering exceptional service and communicating in a clear and concise manner
• Keying accurate information into the client database
• Follow up notes and making diary entries

This role will suit confident and articulate individuals who are keen to deliver the highest levels of customer service. Hours of work are 9- 5 pm Monday to Friday and you will be based in our clients Glasgow City Centre office. Training will be provided.

Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team:

• Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after
• Access to discount vouchers with many high street brands
• Eye care vouchers and money towards glasses should you require them for VDU purposes
• We can search for permanent work whilst you're in assignments and offer expert interview support and advice
• Weekly pay
• Pension scheme option (with employer contributions)
• 28 days paid annual leave (Based on a weekly accrual)
• Statutory Sick Pay in the unfortunate event you find yourself under the weather
• Access to our assistance programme that provides free, confidential and independent advice on a range of issues including grief, stress and legal issues
• Should you wish to pursue a different career path, we have several sister businesses which cover almost every sector and specialism

Required Knowledge, Skills, and Abilities

6-9 months customer service experience (inbound) Excellent IT skills Positive attitude and desire to go the extra mile for each client. Strong and confident communicator Polite phone manner Previous experience of working in a fast paced environment.