Job Description

The role is a diverse position with a variety of responsibilities, including welcoming clients, planning a busy diary, and dealing with telephone enquiries, carrying out general administration and upkeep of customer records. You will be a team player who has an outgoing personality, is self-motivated and has the ability to use their own initiative. In addition the receptionist will be computer literate and be flexible to cover sickness and holiday absence as and when required.

Hours will be 9-5pm Wednesday- Friday.

Schedule:

• Monday to Friday

Work authorization:

• United Kingdom (required)

Required Knowledge, Skills, and Abilities

You to be able to demonstrate the following:

• Excellent communication and interpersonal skills, both on the telephone and face-to-face, including an understanding of the communication needs of the hearing impaired.
• Computer literacy (knowledge of Microsoft Word and Excel, Xero accounting software & Social media).
• A pro-active approach, prepared to take actions that may improve the business.
• Strong organizational skills, and the ability to plan and priorities workload.
• Enthusiasm for working as part of a branch team whose principal focus is to boost the turnover of the branch and provide exceptional service.
• The ability to develop strong working relationships with Hearing Aid Audiologists, Branch Coordinators, and other Support Office departments.
• The willingness and ability to learn and adapt to change.
• A flexible approach to working hours.
• The ability to work with minimal supervision and take ownership to solve problems.
• Self-motivated.