Patient Administrator
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United Kingdom - Wales - Newport -
Job Description
This is an excellent opportunity to start a new career with us and with opportunities to learn new skills and develop into a long and successful career with the group. You will be a great communicator that really cares about providing excellent care to our patients in the practice or by telephone.
- Promoting a professional image and being knowledgeable about the services the practice provides
- Providing patients of the practice with a warm welcome and making them feel at ease
- Answering the telephone in a friendly, helpful and courteous manner
- Making all the necessary patient checks in accordance with practice policy
- Scheduling appointments, through email or by telephone; and completing patient recalls and appointment reminder calls
- Offering sundry healthcare products to patients giving advice where necessary in accordance with practice policy and with recommendations from clinical staff
Schedule:
- 10 hour shift
- 8 hour shift
Required Knowledge, Skills, and Abilities