Job Description

The role will include Sales order processing from placing of order to the dispatch of goods, managing Customer returns and dealing with general customer enquiries, such as, stock, pricing and quotations. You will monitor customer standing orders (current and arrange new) plus support team lead. You will work with both internal and external customers so a calm, organized and proactive working style combined with excellent service provision is essential. You will be comfortable working to KPIs, service level agreements and quality standards.

Required Knowledge, Skills, and Abilities

• Proven work experience in a administrative role
• GCSEs in Math and English as a minimum
• Experience of using SAP for Sales & Distribution is highly advantageous as is Advanced Excel
• High level of accuracy and attention to detail required

The successful candidate will be a confident, proactive, adaptable and friendly individual with a positive work ethic, capable of working as part of a team or taking their own initiative and good at building relationships both internally and externally.