Job Description

• Collection of financial impositions imposed by the court.
• General photocopying and filing.
• Creating and updating records on in-house computer system and data input.
• Post opening and dispatch.
• Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions.
• Handling counter (face to face), written and telephone enquiries.
• Reconcile bank accounts
• To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive.
• To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects.
• Including standard documentation and information, court orders, claims, fines, fees, maintenance and fixed penalty tickets.
• To work to workload targets in terms of throughput and accuracy.
• Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures.
• Ensuring compliance and administration documentation meet quality standards.
• Role holders may be required to cross check and validate work completed by colleagues.
• For returns, results, accounts, statements, warrants, statistical analysis, reports etc.
• Work may require interpretation of source materials, preparation of files, obtaining updates.
• Role holders will need to modify and adjust information and make decisions to allow work to be completed.
• Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as required.
• Produce basic statistical analysis reports and where required, process financial information.
• Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports.
• To deliver a helpful, prompt, polite and “right first time” service to our internal and external customers.

Required Knowledge, Skills, and Abilities