Job Description

• Screening telephone calls and dealing with them as much as possible
• Support in Lettings – Drafting particulars, dealing with tenant enquiries, drafting tenancy agreements, managing the tenancy deposit scheme, managing minor repair and refurbishment works.
• Organizing and booking contractors to undertake works on managed estates and sending out necessary documentation
• Entering data into the Portfolio database and keeping this up to date
• Coding of invoices and liaising with the accounts department
• Maintaining an accurate and up to date paper and IT filing system
• Preparing and raising fee accounts for issue to clients.
• Data entry, typing letters and assisting with preparing and formatting of documentation
• Scanning, filing, photocopying.
• Updating the databases used by fee earners
• Keeping up to date with the company’s wider processes and ensuring that team processes are aligned.
• Putting slides together for meetings and researching data
• Cover for current secretarial staff during annual leave periods
• Providing overall office support in everyday office duties to the wider team.
• Diary management for team members including the arranging of internal and external meetings and team meetings.
• Assisting with and producing marketing material. Organizing events as well as networking events for the team/office.
• Drafting of residential tenancy agreements

Benefits

• 25 days annual leave (increasing with length of service)
• Life assurance at 8 x basic salary
• Long Term Disability Insurance
• Interest free season ticket loan
• Private GP Service
• Group Income Protection
• Eye Care Voucher
• Pension

Required Knowledge, Skills, and Abilities

• Strong communication skills - including a confident telephone manner
• Exceptional typing skills - Audio and Copy
• Attention to detail and ability to keep accurate records
• Ability to priorities and co-ordinate tasks efficiently ensuring all deadlines are met
• Excellent planning, organizational and co-ordination skills
• Self-motivated and proactive and able to work unsupervised
• Strong team player with excellent people skills
• Strong IT skills including capability in Outlook, Word, Excel, PowerPoint and MS Teams
• Previous Experience in a similar role and/or in property is a strong preference
• Understands and appreciates the importance of using discretion when dealing with sensitive information