Job Description

• To maintain up to date records on the patient system with regards to client’s referral and discharge process.
• To be responsible for the scanning and uploading of documents onto the patient system and attaching to relevant patient files.
• To answer the telephones and deal with referrals and queries for the service, directing all calls promptly and efficiently.
• To collect and collate post (incoming and outgoing)
• To monitor and order stock of stationery, PPE, medicines and nursing supplies
• To check the patient system for tasks and action as appropriate.
• To assist the administration team with other admin duties and act as a point of contact when they are not available.
• To report any issues with the I.T, computer system and telephone system to the appropriate person in a timely manner.
• To report building issues to Estates and Facilities in a timely manner.
• To provide on the job training in the use of the computer system to any new staff as required.
• To ensure that information regarding sickness/ absence of staff is communicated to the manager and team leads immediately.
• To cover colleagues absence as required.
• Any other delegated duties considered appropriate for this post.

Required Knowledge, Skills, and Abilities