Act as first point of contact for enquiries online, by telephone or in person, interpreting university and external regulations as necessary
Assist in producing and maintaining a number of sources of information on the website and in publications
Make administrative arrangements for training and events including room booking, catering, travel and accommodation
Help to develop streamlined and efficient office procedures and systems
Organize mailings for training and events, maintain mailing lists
Assist in the collation and circulation of data
Organization of programme specific meetings, including preparing paperwork and agendas, securing a venue and inviting attendees (both internal and external to the University). Minute taking at meetings when required.
You will support the work of the Programme Manager and will be responsible for:
Generating all purchase orders and invoices using Oracle R12 and for tracking all payments
Ensuring all payments are received in a timely manner and chasing for the same on behalf of the programme
Take a pro-active approach to progressing financial transactions, e.g. ensuring that purchase orders, payment requests, expenses claims and repeat casual payments are moved through the system promptly, gaining the appropriate authorizations, so that high service is maintained.
Purchasing goods and services as required by the Directors and/or Programme Manager
Processing expense claims from students and academics
Liaise with University staff and external bodies as appropriate, in person, in writing or by telephone
Acting as first point of contact for all enquiries from prospective students
Uploading applications to Sharepoint for evaluation by admissions panels and recording decisions for shortlisting
Assisting the Programme Manager with the pilot Anonymisation of Data enterprise by managing the redaction of data process for applications
Organization of interview panels and timetables
Updating e-Vision with offers, rejects, waitlist candidates and informing applicants of the results
Liaising with accepted candidates to ensure outstanding conditions of admission are met
Required Knowledge, Skills, and Abilities
Proven Academic administrative experience
Excellent IT skills (particularly Word, Excel, Outlook, Zoom and Teams)