Job Description

• Taking maintenance calls from tenants and operatives (in writing and over the phone)
• Organizing the maintenance work to be carried out
• Ability to priorities different repair/maintenance works
• Dealing with contractors and getting quotes for work that needs to be carried out
• Maintaining records on our client in-house database
• Typing, amending and updating various reports
• Utilizing Excel – with confidence
• Check and maintain Outlook client Inboxes
• Process contractor and client invoices
• Building a rapport with people, clients and contractors at all levels
• Attending to queries should they arise with a good sense of problem solving
• General admin support
• Flexible working required for scheduled overtime

 Benefits: 21 days paid holiday, Birthday Day-off, government pension scheme, Financial rewards for delivering exceptional service (bonuses/salary increase), overtime available, career development opportunities, free parking, team building days/nights out, relocation loan expenses package available if required.

Required Knowledge, Skills, and Abilities

You will have experience working within a customer centered environment, displaying team work – yet capable of lone working when needed. You will be self-motivated, have good communication skills, be IT literate and have the skills to plan and priorities effectively. You will be reliable and flexible and have a positive approach to work.