Ensuring all product is handled in line with quality and accuracy guidelines
Carrying out Stock Management activities such as aisle checks, stock investigation and Warehouse Management System interrogation to include Mainframe, WMS, Email
Carrying out Maintenance activities in line with Stock Management guidelines to maximize efficiency and accuracy through the receiving, picking and dispatch process
Resolving accuracy issues found, responding to Partner issues and acting as support as necessary
Carrying out due diligence, aisle counts, random picked goods checks and arrange quality control checks
Creating rush orders, debits and branch transfers
Stock Query Area management to include processing stock in and out of this area, contacting Buying Office, suppliers, Distribution Stoc Integrity Team, dealing with invoice queries, delivery queries, reverse flow and system issues
Investigating and report findings for queries escalated from the Distribution Service Desk, Partnership Services financial team and suppliers
Maintaining spreadsheets to meet daily stock reporting requirements
Responding to ad-hoc requests for stock to be returned to suppliers or reworked, such as reticketing
Using every opportunity to maximize accuracy and minimize wastage
Applying health and safety management standards evenly and effectively across the department, thus creating and enabling a safe working environment and also meeting any legislative requirements indicated by the products and/or equipment you work with
Required Knowledge, Skills, and Abilities
PC literate with working knowledge of Google tools
Attention-to-detail; demonstrates a high degree of accuracy
Strong organization, administrative and planning skills
Ability to communicate with Partners at all levels across multiple teams
Ability to work flexibly in a fast paced environment
Decision making and prioritization skills when responding to daily queries, multitasking
Experience working within a logistics/supply chain environment
Good working knowledge of IT Systems (Dispatcher, Google Workspace)
Capable of covering other operations to provide support as required.