Job Description

Working closely with our colleagues and customers face to face, on the phone and via email. So, we are looking for someone with initiative, customer service at the core of everything they do and who enjoys dealing with people to ensure the smooth running of the reception area and general site activities, in a professional manner. To meet and assist visitors, ensuring health and safety and security protocols. are observed at all times.

• Be responsible for the fire evacuation reception protocols.
• Issue Parking permits as required.
• Coordinate Pool car booking, company car driver’s insurance checks and paperwork.
• To arrange hotel, catering, and room bookings.
• Organize hire/off-hire of short-term rental vehicles.
• Manage and distribute security passes to staff and visitors
• To assist with the post room facility, send, receive inbound mail and distribute to addressees.
• Organize and distribute refreshments for organized meetings.
• Ensure windows are closed and secure at the end of the day.
• Ensure meeting areas are clean and suitable for use.
• Take charge of your personal development and contribute to the evaluation of performance in line with our core competencies and learning and development framework.

Benefits

• Salary of upto £22000 subject to skills and experience Commencing with 25 days holiday a year, increasing with length of service upto 30 days, with the option to flex up/down 5 days,.
• Long Service Awards (gifts and one off holiday awards of up to 5 days extra in anniversary year)
• Membership to a health and wellbeing cashback scheme
• Life Assurance of 2 times salary
• Membership to a group personal pension plan with employer contributions set at 5%
• Discretionary on the spot and value-based awards
• LinkedIn Learning License
• Associate Discounts Portal
• Recruitment referral bonuses
• Payroll Giving options with Company Contributions
• Access to salary sacrifice Cycle Scheme
• Access to a 24/7 Employee Assistance Programme (Unum)

Required Knowledge, Skills, and Abilities

• Excellent interpersonal skills and good verbal communication is one of the prime requirements for satisfactory performance in this role.
• Consistency and reliability are critical success factors.
• Customer support and services skills will be an important factor of the role.
• Organized and structured methodology will be necessary for this position.
• Good standard of education.
• Good working knowledge of Microsoft Office packages.