Comfortable being part of a multi-disciplined team and dealing with a broad number of clients both internally and externally including operating hubs
Oversight and escalation point for any tax related issues – providing management support as required.
Assist in setting the strategy globally for the function and delivering on it.
Continually reassess the operational risks, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology.
Be a point of escalation & support for queries / issues / discussions with other Operational teams, e.g. Group Tax, Front Office, Network Management and other global tax teams
Provide guidance & sponsorship on Process Improvement opportunities within the department and beyond
Contribute to strategic decision making for operational processes and help to drive business enhancement and growth
Required Knowledge, Skills, and Abilities
A solutions-led individual, able to self-motivate and deliver high quality results.
Continuous improvement and project management experience desirable.
Lateral thinker with an ability to interpret and solve complex issues.
Ability to act impartially, where required, to arbitrate in matters under dispute, build consensus, and resolve conflicts.
Excellent client management skills, with the ability to build and develop networks and relationships with both external and internal clients and stakeholders.
Excellent interpersonal, networking and influencing skills