Job Description

To provide Department with full administration support in conjunction with day to day asset and property management services to a varied property portfolio.

• Allocation and coding of service charge invoices for authorization by Surveyors and arranging payment by accounts.
• General liaison on day to day accounting matters with accounts team, tenants, surveyors
• Monitoring of service charge expenditure and assisting with service charge budgets and reconciliations. Sending service charge budget packs/reconciliations out to tenants with covering letters.
• Assistance as necessary with issuing of annual service charge budgets in a timely manner.
• Extracting relevant information from simple documentation & populating data base amendment forms for checking by surveyor.
• Ability to produce, amend and review spreadsheets, including use of formulae
• Dealing with basic accounting queries raised by tenants or contractors.
• Corresponding with tenants and dealing with day to day issues that may arise at a property and as allocated by a surveyor
• Keeping tenancy schedules and other data up to date including tenant turnover schedules.
• Assisting in preparation of Client Reports
• Assisting with setting up new properties and closing down sold properties.
• Arrears chasing and preparation of arrears reports
• Filing and general file organization.
• Any other duties commensurate with this post.
• Coordination of utility accounts
• Process meter readings from clients to enable tenant recharging
• Diary Management

Required Knowledge, Skills, and Abilities

• Excellent working knowledge of Word and Excel (Intermediate/Advanced Essential)
• Excellent attention to detail and professional approach
• Excellent time management skills require and an ability to work at times under pressure and to deadline.
• Ability to work on own incentive
• Good and confident telephone manner