Job Description

• To manage requests in all elements data changes, and the identification of any data quality rules associated in delivering business data changes
• The role is responsible for collation and creation of Data standards and guidelines ensuring the quality of all data throughout the change management process, ensuring changes are prioritized and coordinated across business units, suppliers and users when the changes are implemented
• To agree and implement global data rules in line with agreed governance procedures and communicate rules to business stakeholders
• Review of Data Quality Standards and helps to ensure adherence to legal and regulatory requirements as well as reviewing and following Global Data Standards
• Define indicators of performance and quality metrics and ensure compliance with data related policies, standards, roles and responsibilities, and adoption requirements with the aim of Improving Data Quality
• Working with and assisting users and suppliers in adding, updating and deleting data, attributes and changes to the Hierarchy structures
• To ensure that work coming into the department is prioritized checked for accuracy, and all queries answered before updates are made effective
• To ensure tasks carried out in the department are completed in a timely & efficient manner maintaining the highest level of accuracy
• To provide support and advice to Commercial and Web/Marketing with regards to the many and varied tasks that arise
• To commit time to IT development and engineering teams and where applicable take on the role of a ‘product owner’ for Data Management where tools and functionality is required to benefit the development of the working function
• To continually challenge existing processes and systems to deliver a more efficient and profitable operation
• To ensure delivery of objectives
• To enhance the reputation of the department for quality and high level of service
• Developing and managing workflows in the creation & maintenance of product & structural data in support of the Data quality Strategy and providing support in delivering initiatives
• The role requires innovative working, out of the box thinking and a common sense approach to ensure that work is completed in an accurate, timely and efficient manner, ensuring that all trading functions throughout the business can continue to operate efficiently and profitably
• The systems, procedures and data sets are complex, requiring high attention to detail in conjunction with a robust, pragmatic and results driven approach
• This role requires the ability to work with initiative, applying good logic to problem solving and ensuring all end user implications are covered
• Training will be provided in areas such as Talend, Hybris and PIM, but a good working knowledge data structuring tools is important
• In managing requests, the role requires the ability to plan and priorities tasks and providing updates and results highlighting data quality issues
• Actively seek and identify opportunities to improve efficiencies across the department. Seeks and values feedback from peers & colleagues
• This role will require a high level of analytic skill drawing on industry / consumer trends, customer feedback and web analytics to forge a best practice approach in delivering data change requests
• The job holder will need to be able to grasp complex data relationships and assess the integrity of information and act accordingly to both prevent errors and ensure the highest levels of accuracy possible
• Business critical workload planning, system development and working with developers

What can we offer you?

• Competitive bonus
• Save-as-you-earn scheme
• Contributory pension scheme
• Colleague discount
• Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme

Required Knowledge, Skills, and Abilities

• Extensive administration or retail experience
• Excellent customer service, communication and interpersonal skills
• Highly organized, methodical and has high attention to detail
• IT project experience would be an advantage
• Able to work under pressure to tight deadlines
• Self-motivated and able to problem solve
• Highly proficient in IT systems - MS Applications
• Ability to understand and write technical documentation
• Experience with MS Office and data programs
• Familiarity with administrative duties
• Experience using office equipment
• Typing speed and accuracy
• Excellent knowledge of correct spelling, grammar and punctuation
• Confidentiality
• Organization skills, with an ability to stay focused on assigned tasks