Job Description

We pride ourselves on a high quality of patient care delivery and invite applications from candidates looking to gain experience in a professional, patient-focused service committed to caring with dignity and respect. We are looking for a proactive, motivated, dynamic can-do individual with a passion for working with colleagues to deliver excellent customer care service and who values working in a team culture rooted in positive role-modelling and accountability. The demonstration of these values and behaviors are core on a daily operational basis from the decision-making, completion of tasks, delivering of service to our patients to the way our staff behave, interact, communicate and are supported and developed.
The role offers the post-holder a wide range of situations to utilize your advanced IT skills, customer care service experience, organizational, training, supervisory, and problem-solving and people skills. The role is supported by the Unit Manager and Operational Manager with opportunities for continuing management and leadership development and in-house training.
We are seeking applicants with a drive and commitment to develop high quality customer care and patient care delivery. We welcome applicants who possess excellent communication skills, a flexible approach, high reliability and an ability to work under pressure, both as part of a team and independently. The individual must also be open-minded to new ways of working, be adaptable and have strong problem-solving skills.
The post holder will be part on on-call rota covering late shifts and weekends.

Required Knowledge, Skills, and Abilities