Job Description

• Managing the theatre diaries to ensure all slots are fully utilized.
• Liaising with consultants and medical secretaries regarding fixed theatres slots and facilitating ad hoc sessions.
• Attending twice weekly theatre review meetings and following up on all actions post meeting.
• Liaise daily with the theatre team to ensure good communication and management of key processes.
• Provide and maintain an efficient bookings system for all in-patients and day cases using a computerized system (SAP)
• Add all new booking forms to the theatre diary in an accurate and timely manner.
• Respond to enquiries from patients, consultants and medical secretaries in a timely, courteous and efficient manner either by face to face meetings or telephone.
• Maintain departmental electronic and manual filing systems accurately
• Liaise closely with patients, consultants and clinical teams in relation to any special requirements or individual requests
• Practice and maintain a high standard of confidentiality at all times and exercise absolute discretion in the use of all patient/consultant/staff information
• Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and our policies.
• Undertake any training or development as required to acquire skills and knowledge to undertake role competently
• Liaise with the relevant members of the management team on a daily basis.
• On occasions, you will be responsible for assisting the team in admitting patients to their assigned rooms.
• Carry out any other duty that reasonably falls within the general nature and level of responsibility of the post.

Benefits

• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• Private medical insurance
• Life assurance

Required Knowledge, Skills, and Abilities

• Ideally the successful candidate should have had previous administrative experience.
• Target driven individual who works well in a busy team environment.
• Excellent telephone manner – although you will be liaising with customers face-to-face, there will be a greater deal of this over the phone.
• Conscientious with excellent attention to detail.
• Ability to work within a fast paced environment.
• IT literate good skills required and accurate data entry skills.
• Interactive and communication skills are a necessity
• Good numeric and English language skills
• Knowledge of SAP or aligned would be desirable, however full training is provided.