Job Description
You will be providing comprehensive administration support by working as part of an integrated locality team of Clinicians and Administrative staff within Continuing Healthcare. The successful candidate will support the team to deliver every element of administration required in the Continuing Healthcare pathway and support all clinical staff within the team
We are looking for a customer service focused administrator, who is used to working in a busy, fast-paced environment and has a proactive approach, an eye for detail and the ability to multitask and track the progress of documentation through the system. Previous experience of updating and maintaining client records on a daily basis and working to deadlines is required, along with the key skills of prioritizing your workload and communicating clearly.
This post is an essential part of our team supporting all aspects of the referral, assessment and review process for clients to our service in a fast-paced environment. Recording and providing statistical data for reports will be a key area of the role, as well as assisting in the sourcing of care provision from local care providers and the completion of the necessary financial documentation to support this process.
This role is a full time, 37.5 hours ideally, but we will consider applications to work between 30 and 37.5 hours per week, band 3 permanent position, to be worked over 4 or 5 days, Monday to Friday, with some flexibility in start and finish times negotiable. We are continuing to support hybrid working arrangements for our administrative staff if desired, following the completion of an initial training period in the office. This can be a flexible arrangement and in reality, this is likely to be working from home two days per week and working in the office three days per week for full time staff, or along these lines for part time staff.
Required Knowledge, Skills, and Abilities
You should have a good level of IT skills with excellent word processing and practical experience of using excel spreadsheets and databases along with the full range of Windows software. Ideally you will have experience of team working as Continuing Healthcare values the importance of administrative, clinical and management staff working closely together.
Reference no: 97140