Job Description

You  will have experience in an administrative and clerical support role, they should be familiar and confident in liaising with our staff, contractors and contract managers. Experience of working with medical equipment is desirable but not essential as training will be given. Provide administrative and clerical support to the department including liaising with budget holders and obtaining authorization for contract payments and invoicing requests. To be the front of house support for enquires and assist in requests for service from the end user. Liaise with Procurement and Finance to ensuring new equipment is added to the database correctly with the relevant paperwork, ensuring payments and contracts are renewed in a timely manor.

• Contribute to the provision of our services to the hospital.
• Liaise with people and organizations both internal and external to ensure the smooth running of the dept.
• To be the focal point for all in-coming calls, responding promptly and efficiently, initiating action as appropriate, relaying accurate, technical and clinical messages ensuring that all calls receive immediate action.
• Ensuring that all requests for service and reports of faulty equipment are logged with full technical details onto the computer system.
• Responsibility for all Departmental ordering and accurately checks and processes invoices for payment. Ensuring all documentation is dealt with appropriately.
• Monitor expenditure and advise our Manager of cost pressures relating to contract expenditure.
• Focal point for all specialties regarding medical equipment and related maintenance/service contracts.
• Liaises with suppliers and service providers as required to include arranging service visits and negotiating maintenance contracts.
• Monitors all maintenance /service contracts and maintains appropriate records of all service history and preventative maintenance visits.

Required Knowledge, Skills, and Abilities