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Clients Service Administrator
  • United Kingdom - Berkshire - Newbury -
1 year ago
Administrator
Full Time
Job Description

The role-holder will ensure Goods In vehicles are booked, tipped and monitored in a timely, effective and accurate manner. Shift: 4 on 4 off - days (07.00 - 19.00)

Key Responsibilities:

  • Allocation of booking slots according to the warehouse plan and provision of booking references to haulers
  • Timely and accurate completion of Goods In schedule with client’s specification
  • Creation and modification of pre advise documents for inbound loads and returned stock
  • Processing of documentation on vehicle arrival and departure
  • Checking of goods receipt notes against pre advise and delivery note
  • Compilation of Goods In statistics
  • Circulation of Goods In reports
  • Investigate source of returned product
  • Process cross docked load / paperwork
  • Creation of Goods In non-conformance reports
  • Maintenance of Goods In files, archiving and housekeeping
  • Manage and process customer Proof of Delivery
  • Other administrative tasks as determined from time to time

In return for your passion, hard work and determination in providing outstanding service to our customers we offer:

  • Competitive salary
  • Life Assurance
  • Staff facilities including vending machines and canteen area
  • Access to our benefits platform: discounts on high street retailers, utilities, holidays and cinema tickets
  • Health cash plans
  • Training and development with career progression opportunities

Required Knowledge, Skills, and Abilities
  • Attention to detail / accuracy
  • Ability and willingness to work as effective team member
  • Clean and tidy approach to work
  • Self-starter / able to use own initiative
  • Conscientious and reliable
  • Able to manage own time / workload effectively
  • PC Literate (Excel & Word or equivalent)
  • Effective communicator who conscientiously demonstrates excellent customer service skills

Reference no: 97293

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