Job Description

• To provide high quality customer service to all Corporate and Business Customers.
• To comply with and maintain Company policy, standards and procedures relating to quality and customer care within the Department, Dealership and Brand.
• Maintain regular contact with all customers (Leasing Co’s, end users and Brokers) and prospects to maximize any potential business opportunity.
• To provide quotations and update the on-line leasing company systems.
• Provide regular status updates to customers.
• Complete and send quotations as directed.
• Arrange customer test drives as required.
• Assist in the maintenance of a suitable customer record system.
• Answer the department’s telephone call with a good telephone manner.
• Assist with customer enquiries as far as possible in the absence of the Corporate Sales Manager or Local Business Development Managers.
• Assist with vehicle locators/dealer transfers.

Required Knowledge, Skills, and Abilities