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Service Administrator
  • United Kingdom - Midlothian - Penicuik - EH26 8LE
2 years ago
Administrator
Full Time
Job Description
  • Overseeing and monitoring the end to end stock cycle ensuring correct controls and efficient processes are in place at every stage, deliver business reporting on results and other stock related data. 
  • Work with the Logistics Manager to carry out reviews across the warehouse operations to ensure processes and procedures are optimized and are being carried out correctly.
  • Pick layout, replenishment and space utilization planning 
  • Complete Waste reporting with the required partners to ensure company is compliant with legislation. 
  • Liaising with and maintaining a close and productive working relationship with the teams to ensure that ranges changes, Retail needs, IT changes, new propositions and marketing and sponsorship activities are delivered.
  • Manage non-saleable stock sales and storage working with the Merchandising team. 
  • Look for ways to manage the optimization of order flow, prioritization of work and quality of picks supporting the operation to hit the required KPI and SLA.
  • Take an active interest workplace organization and tidiness so the Caretakers have clear direction. 
  • Measuring and monitoring stock control processes to ensure that they are being carried out to a high standard.
  • Work with the Finance deliver our year end audit and develop new stock control methods. 
  • Forecast packaging usage, negotiate with suppliers for packaging, control stock levels in the UK and other purchases and achieve best prices.
  • Check, match and record invoices ensuring they are put against correct period. 
  • Producing weekly and monthly reporting about stock holding for managers to enable them to understand the dynamics of their operations.

Required Knowledge, Skills, and Abilities
  • Good understanding of a mail order/e-commerce distribution Centre from order placement through to delivery and return 
  • Previous experience managing administration tasks
  • Previous stock management experience and the processes that involves 
  • Understanding of basic Health and Safety requirements
  • Project management, delivering process improvements
  • Excellent written and verbal communication skills 
  • Analytical mind and problem solving capabilities
  • Ability to work well under pressure 
  • Team and customer first approach
  • IT Literate, MS Excel (Advanced), Outlook and Access 
  • Excellent numerical ability and attention to detail 
  • Good negotiating skills combined with commercial acumen and flair.

Reference no: 97425

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