Job Description

You will therefore need to demonstrate:

• High standard of telephone training and ability to professionally respond to emotional/distressing telephone calls
• Good standard of general education, with gcse (or equivalent) maths and english
• Relevant office administration experience
• Experience of working with databases and other it systems, including producing reports/statistics and MS office
• Effective team working
• Excellent communications skills
• Ability to priorities effectively and produce work to high standards under pressure
• Ability to maintain confidentiality.

We offer development, flexible working with flexi hours as per team rota (early 8:30am – 4:45pm, core 9am – 5:15pm and late 9:30am – 5:45pm), opportunity to sustain your NHS pension, opportunities to volunteer and 25 days’ holiday per year plus bank holidays (pro rata).

Required Knowledge, Skills, and Abilities