£24871 - £27116 Per year
Administrator
Permanent_Part-time
Job Description
- Provide a comprehensive, effective and efficient administrative and operational support service
- Work collaboratively with internal and external professional services staff to enable students to engage fully with their courses, access their reasonable adjustments
- Provide a customer focused, sensitive response to all first-line enquiries to those that present at Student Support Services or telephone or email inboxes
- Assist with the coordination and implementation of key administrative processes throughout the academic cycle, such as contact with prospective and current students, conducting service evaluations and managing service referrals to Student Support Services, ensuring students are progressed efficiently and safely through the various Student Care Pathways.
Required Knowledge, Skills, and Abilities
- A good general education to A levels or equivalent experience
- Experience of working to and meeting deadlines
- Demonstrable excellent customer care skills
- Experience of working in a busy customer facing environment
- Excellent demonstrable IT skills with an ability to use software packages appropriate to an office environment
- Good communication and interpersonal skills.
Reference no: 97567