Job Description

As an Administrator, you will be supporting a team of Employment Advisers and Employment Trainers in delivering high quality information, advice and guidance (IAG), and employability and vocational training to participants on the Restart Scheme. You will be the participants first point of contact, and assist in managing diaries and room bookings for PeoplePlus’ services.

Key Responsibilities

• Provide excellent customer service both face to face and over the phone
• Professional communication with all visitors to the office
• Acting as a point of contact for all customer enquiries
• Accurate data management in accordance with GDPR guidelines
• Administration of cost and discretionary spend
• Supporting with training administration
• General administrative office support

Required Knowledge, Skills, and Abilities

Essential Criteria

• Level 2 or above in English and Maths
• Comfortable using Microsoft Office package
• Excellent communication skills
• Excellent attention to detail
• Experience working to deadlines and targets

Desirable Criteria

• Experience in public sector programme commission
• Business administration qualification (or similar)

Desirable Criteria

• Experience in public sector programme commission
• Business administration qualification (or similar)