£ 19305 Per year
Receptionist
Full-time, Contract
Job Description
- Providing excellent customer service to guests
- Providing assistance to the Accommodation Manager
- Booking and confirming reservations
- Taking initial enquires and re-directing to other departments as appropriate
- Answering and directing calls
- Managing billing for guest accounts
- Cashing up and balance daily takings
- Offering assistance to guests
- Showing guests to their rooms
- Assisting other departments as necessary
- Other duties as deemed reasonable
Required Knowledge, Skills, and Abilities
- Experience providing a customer service
- Excellent IT skills
- Experience using databases
- Ideally have a current First Aid Certificate
- Good interpersonal skills
- Flexible
Reference no: 97669