£ 22000 Per year
Accountant
Full Time
Job Description
- Review ad-hoc and periodic credit limit applications by performing credit checks.
- Analyze and assess the financial statements, credit history and payment behavior of existing and potential customers. Review and assign appropriate credit limits.
- Perform risk assessments on customers, for high value orders.
- Ability to make informed decisions backed by external/internal credit history with sound assessment.
- Responsible for collecting cash on outstanding receivables for assigned customer portfolio.
- Maintain regular contact (phone, email, letter, etc.) with customers to follow-up on overdue invoices, payment deductions, pending disputes and payment commitments.
- Ability to handle multiple requests, queries, and disputes with collaboration of internal and external stakeholder.
- Provide resolution to customer account queries.
- Have a pro-active approach towards your customers and any issues arising with their account
- Consult and negotiate with clients and internal stakeholders regarding financial transactions, payment methods, payment terms and credit limits
- Escalating disputes that are not resolved in timely manner or per Service Level Agreement to appropriate functional department.
- Maintain customer master data.
- Coordinate and manage changes/updates with relevant departments.
- Responsible of admin duties related to banking:
- Provide upon request weekly and/or monthly reports for assigned customer portfolio on aging, disputes, actions, legal issues etc.
- Always look for and communicate improved ways of doing your daily activities. Build and maintain a strong stakeholder network to share credit risk expertise and debt across the organization
- Responsible of admin duties related to Credit Control
- Assist on any ad-hoc tasks as required by the department
Required Knowledge, Skills, and Abilities
- Attention to detail
- Ability to work on multiple systems
- Strong communication skills (written and verbal)
- Excellent organizational, mathematical, analytical and time-management skills
- Multi-tasking and ability to prioritize tasks
- Advanced Excel skills
- Ability to effectively manage competing deadlines for tasks in a high-pressure work environment, with varying degrees of supervision
- Self-starter and teamwork
- Ethical behavior
- Focus on the Customer
- Drive for Results
- Communication Effectively
- Negotiate & Influence
- Show Courage
- Take Ownership & Accountability
Reference no: 97853